FAQ

Frequently Asked Questions

How to contact you?

Email: info@m416gelblaster.com

After receiving your message, our cusotmer service will reply you within one day. Working time: 7 days a week, including holidays.

 

What's the shipping time?

Order processing time: 1-3 days.
Delivery time: 10-14 business days
Shipping fee: free

 

Which countries can you ship to?

For toy guns, we can ship to:

USA, UK, Australia, Canada, Russia, France, Germany, Belgium, Italy, Ireland, Austria, Poland, Lithuania, Czech, Hungary, Slovakia, Slovenia, Sweden, Latvia, Spain, Romania, Estonia, Romania, Luxembourg, Denmark, Portugal, Finland, Netherland, Brazil, Mexico

 

What's your return policy?

We can fully refund you if the product is broken and no need to return it.

If customers just don't like the product, need to pay the shipping fee on their own to return it to our warehouse for the refund.

Return window time is 30days after you received the package.

 

Which payment method do you accept?

We accept credit cards. Credit cards types includes:

American Express ; Apple Pay; Google Pay; Diners Club; Discover; Mastercard; Maestro; Shop Pay; Visa; Bancontact; iDEAL; Union Pay

 

Which currency will i be charged in?

We process all orders in USD. While the order in the cart is displayed in the different currency you choose, you will checkout using USD at the most current exchange rate.